Emergency Preparedness

Information and Updates for Employees about the Coronavirus (COVID-19)


NOTE: The Company aims to provide accurate and timely information to its employees about COVID-19. Please check this web-page regularly for periodic updates. Company and employee information as it relates to the coronavirus will be housed on this page throughout the company's preparations and response to COVID-19, to ensure every employee always has access to this information.

As everyone is aware, this is a fast-moving situation. And we recognize that many individuals and families have been impacted deeply by these events, so we are committed to working with all of you.

In addition, we've communicated with our clients to let them know our plans moving forward. We also asked to be contacted directly by our clients if any of their employees or tenants test positive for the virus. This way we can inform any employee that may have come into contact with the infected person to immediately get tested if warranted.

MARCH 25, 2020

NITRILE GLOVE DELIVERY:  We have begun delivering Nitrile Gloves to our static sites. Please review and acknowledge the Transcend Glove Protocol Post Order for your site. For your review, we attached it below.

Families First Coronavirus Response Act: Employer Paid Leave Requirements: Please review H.R.6201 - "Families First Coronavirus Response Act" by clicking on the link below. It has established protocols that may affect you as an employee of Transcend Security.

MARCH 24, 2020

CORONAVIRUS WEBINAR: We'd like to announce that Transcend Security Risk Manager Jim Brown will be participating in a Coronavirus (COVID-19) webinar this coming Friday, March 27, 2020. The webinar is titled, "The COVID-19 Pandemic: Legal and Human Resources (HR) Implications For Employers and the Workforce"

Overview of the webinar is as follows: In a global effort to contain the spread of COVID-19, many state and local governments have issued orders mandating residents to stay at home. As a consequence, businesses that are non-essential and not critical infrastructure are experiencing massive shutdowns, layoffs, transitions to a remote workforce, and a multitude of legal and employment implications that accompany these changes. A one-hour primer on some of the most pressing issues facing these businesses and their workforces includes:

  • H.R. 6201: The Families First Coronavirus Response Act

  • Work-from-home policies and practices.

  • Identifying essential services or businesses under stay-at-home orders.

  • Cal/OSHA regulations for a safe work environment.

  • Employee privacy and temperature checks.

  • Leave policies (FMLA, vacation, sick leave).

  • Cyber-security requirements for remote workers and how to handle breaches remotely.

Jim will be able to update us next week on what he has learned.

MARCH 23, 2020

In the Event of a Mandatory Quarantine: To start, Private Security Organizations ARE an essential service per the Department of Homeland Security. The following is taken verbatim from their website (a clickable link is below):

The 16 Critical Infrastructure Sectors

There are 16 critical infrastructure sectors whose assets, systems, and networks, whether physical or virtual, are considered so vital to the United States that their incapacitation or destruction would have a debilitating effect on security, national economic security, national public health or safety, or any combination thereof. Presidential Policy Directive 21 (PPD-21): PPD-21 identifies 16 critical infrastructure sectors. The 16 are:

  • Chemical Sector

  • Commercial Facilities Sector

  • Communications Sector

  • Critical Manufacturing Sector

  • Dams Sector

  • Defense Industrial Base Sector

  • Emergency Services Sector (Transcend Security falls under this classification, see below)

  • Energy Sector

  • Financial Services Sector

  • Food and Agriculture Sector


The Emergency Services Sector (ESS) is a community of millions of highly-skilled, trained personnel, along with the physical and cyber resources, that provide a wide range of prevention, preparedness, response, and recovery services during both day-to-day operations and incident response. The ESS includes geographically distributed facilities and equipment in both paid and volunteer capacities organized primarily at the federal, state, local, tribal, and territorial levels of government, such as city police departments and fire stations, county sheriff’s offices, Department of Defense police and fire departments, and town public works departments. The ESS also includes private sector resources, such as industrial fire departments, private security organizations, and private emergency medical services providers.

MARCH 21, 2020

FREQUENTLY ASKED QUESTIONS: The CDC (Centers for Disease Control & Prevention) suggests keeping yourself informed. So we urge you to visit the CDC website on a daily basis. Below is a link to the CDC's frequently asked questions web page.

MARCH 18, 2020

ESSENTIAL SERVICES: Due to the nature of our business and the services that we provide to the community, we are considered an essential service. This means that Transcend Security will continue to operate and provide security services to our clients until we hear otherwise. Many cities have been implementing night curfews and Shelter in Place orders that require all individuals to stay at home during non-critical hours. This does not apply to our business or industry as we provide an essential service to our community. We take pride in keeping our cities safe during this critical time and the sacrifice our guards make on a daily bases.

MARCH 17, 2020

OFFICE VISITS: Until further notice, only employees with scheduled appointments will be allowed inside  our offices. This is for your protection​..

From: Jim Brown, Risk Manager - Transcend Security Solutions

If you look at COVID19 as a pest, then the following acronym has practicality. I think we’ve done our part to keep each of you, our valued employees, informed and educated as it relates to protecting yourself.  R.A.T. is the basic foundation, the starting point for our employees. Keeping yourself safe, from a bare bones perspective, really boils down to three things:

  • Recognition – which consists of knowing the signs and symptoms of the virus. Click below for more information from the CDC.

  • Avoidance techniques – how to protect yourself, including washing your hands,, keeping a safe distance. Click below for more information from the CDC.

  • Treatment – what to do if you suspect you’ve contracted the virus and when to seek medical attention. Click below for more information from the CDC.

 NOTE: These recommendations by Transcend Security, are based on recommendations by the CDC (Center for Disease Control), as evidenced by each link.

MARCH 16, 2020

Arizona Schools Closed Statewide: Arizona’s governor and school superintendent on Sunday ordered a statewide closure of schools through at least March 27 as authorities rush to contain the outbreak of the new coronavirus. For more information, click on the following link.

If You Suspect an Employee has COVID-19: The health and well-being of our family of officers is paramount. In that vein, in the the event that you feel that a fellow employee is showing symptoms of COVID-19, please contact Kelly Swick, Human Resources at (480) 620-4819 or kelly.swick@transcendsecurity.com OR Jim Brown, Risk Manager at (480) 865-4167 or jim.brown@transcendsecurity.com.

Real-time International and State-by-State Coronavirus Statistics: Click on the following link for real-time statistics regarding the Coronavirus a nd the number of confirmed cases, number of diseased, number of confirmed cases, etc. 

MARCH 13, 2020

These are unique and uncertain times with a call for caution and prudence for all. To that end the safety, health and well-being of our employees, clients, and the greater community is critical.

We understand the concern and uncertainty many of us may be experiencing surrounding coronavirus (COVID-19). While there are no confirmed cases of COVID-19 at Transcend Security at this time, as an employer of approximately 300 employees, we know that we're not immune to the risk. Therefore, we've taken actions to enhance safety for all that we come into contact with so that we can continue the reliable delivery of security services to you, including the creation of an internal web-page for our employees that contains information regarding the virus, periodic updates, video links, and more.


Protecting yourself against the coronavirus (COVID-19) starts with getting the right information. By watching this 9-minute course, you will be able to identify how coronavirus spreads, recognize its symptoms, explain how to prevent and treat the virus, and determine what to do if you become sick with coronavirus.  This short 9-minute course features critical information about the coronavirus, including:

•    How coronavirus spreads
•    How to recognize symptoms
•    How to prevent and treat the virus
•    What to do if you become sick with the virus

We strongly encourage you to share this video resource with your employees, friends, and family members so that we can collectively take proactive steps to stay healthy and prevent illness in the workplace and at home.


Person-to-person spread
The virus is thought to spread mainly from person-to-person.

Between people who are in close contact with one another (within about 6 feet).
Through respiratory droplets produced when an infected person coughs or sneezes.
These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

Can someone spread the virus without being sick?
People are thought to be most contagious when they are most symptomatic (the sickest).
Some spread might be possible before people show symptoms; there have been reports of this occurring with this new coronavirus, but this is not thought to be the main way the virus spreads.
Spread from contact with contaminated surfaces or objects
It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

How easily the virus spreads
How easily a virus spreads from person-to-person can vary. Some viruses are highly contagious (spread easily), like measles, while other viruses do not spread as easily. Another factor is whether the spread is sustained, spreading continually without stopping.

The virus that causes COVID-19 seems to be spreading easily and sustainably in the community (“community spread”) in some affected geographic areas.

The information above was taken from the CDC (Centers for Disease Control and Prevention) For additional information, please go to the CDC website by clicking on the button to the right.  


  • Nitrile Gloves - We are attempting to secure nitrile gloves for our static sites. Once secured, we will distribute them ASAP. to our static sites, where human interactions occurs frequently. Gloves are simply another barrier of protection.

  • Confronting Individuals - While we advise in our Post Orders to "maintain a safe distance of at least three steps (10 feet) between yourself and the suspicious individual you are confronting", we recommend a further distance if you come across an individual that is NOT supposed to be on-site.

  • Limited Visits - We will be limiting face-to-face visits to sites by our Field Supervisors and other management staff.

  • Office Hours - While our office currently remains open, we are limiting visits to only those visits deemed essential.

  • Skype Interviews - When applicable, we will start new hire interviews via Skye, which is a telecommunications application that specializes in providing video chat and voice calls between computers, tablets, mobile devices, and smartwatches via the Internet! . 

  • Shared Areas - Please increase the frequency of cleaning our shared areas such as desks, podiums, door handles, etc.

  • Hand Cleansers - We will deploy of antibacterial hand sanitizers.

MARCH 26, 2020


The October 1 deadline for the new federal TSA REAL ID rules to take effect has been delayed ONE YEAR to October 1, 2021. As a result, MVD customers should postpone plans to get the AZ Travel ID. With this delay and the need to reduce customer traffic at MVD locations, all AZ Travel ID appointments have been cancelled.

The MVD apologizes for the inconvenience, but the ongoing Coronavirus situation requires MVD to significantly limit the number of people in offices. Only essential services that must be done in-person are being offered by appointment. Because the REAL ID timeline has changed, getting a Travel ID immediately is less vital for the time being and appointments are reserved for other crucial in-person services.

More than 2/3 of MVD services are available anytime at www.servicearizona.com. REMINDER: Anyone with a license or permit set to expire between March 1 and Sept. 1 has had that expiration date automatically extended by six months and updated on your motor vehicle record. You do not need to get a new license. 

MARCH 30, 2020

Arizona Leaders Decide Schools Won’t Reopen This Year Because of Virus: 

Arizona’s schools will not reopen this school year because of the continued coronavirus outbreak. Gov. Doug Ducey and Superintendent of Public Instruction Kathy Hoffman on Monday announced the decision to keep the state’s public district and charter schools closed for the remainder of the scheduled year.

They issued the following joint statement, saying the decision was made now to “give parents and educators as much certainty as possible”: On Sunday, the White House extended its guidelines for physical distancing through the end of April.

The Arizona Department of Education website has information about meals for kids, child care, special education and learning resources. Monday’s decision doesn’t apply to private schools, although they must stay closed in alignment with federal guidance through at least April 30, according to the governor’s office.

Arizona schools were initially closed starting March 16 for what was to be a two-week period. That was later extended another two weeks, but with the coronavirus that causes COVID-19 spreading at an increased rate in Arizona and the country, state officials deemed it necessary to cut the year short.

As of Sunday morning, there were 919 cases of COVID-19 and 17 deaths reported in Arizona. The statewide assessment for the 2019-20 school year was previously canceled due to the extended closure.

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