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SECURITY
MONITORING

KEEP AN EYE ON
WHAT'S IMPORTANT.

Security cameras or alarm systems are only as good as the monitoring that comes with them.

 

Our objective is to improve security by integrating monitoring services into current security systems while Transcend Security Operations Center (TSOC) handles all your security monitoring needs.

TSOC.webp

MONITORING

LEVELS

Standard monitoring services consist of the four levels described: 

Incident-Based
 

After-hours monitoring of incident-based alerts through the TSOC. After-hours is considered 6:00 PM to 6:00 AM on weekdays and 24 hours on weekends. Regular weekend business hours are excluded if applicable.

After-Hours Virtual Tours
 

Virtual property tours are conducted twice (2) every night of the week between 6:00 PM and 6:00 AM, and twice (2) per day during weekends between 6:00 AM and 6:00 PM. TSOC Analysts monitor and report any suspicious activity.

Passive Monitoring
 

Cameras still record and capture information during regular weekday business hours (6:00 AM to 6:00 PM) when Analysts are not monitoring virtual tours. If evidentiary documentation is required, information will be provided upon request.

Defined Incident
 

Site is monitored for specific events (”defined incidents”) during business hours. Common defined incidents include, but aren’t limited to, motion detection in secured spaces and vehicle or person(s) of interest detection.

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