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Last Updated: 15 May 2023

This Privacy Policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website. Our Privacy Policy details our collection, use and disclosure of the personal and non-personal information you provide to Transcend Security when you access or use Transcend Security’s websites. This Privacy Policy covers only data that we collect through, and not any other data collection or processing, including, without limitation, any third-party operators of web pages to which links, and any information that we collect offline or through any websites, products, or services that do not display a direct link to this Privacy Policy. BY USING AND/OR DOWNLOADING MATERIALS FROM THIS WEBSITE OR BY SUBMITTING PERSONAL INFORMATION TO TRANSCEND SECURITY SOLUTIONS, YOU AGREE, ON YOUR OWN BEHALF AND ON BEHALF OF EACH INDIVIDUAL ON WHOSE BEHALF YOU ACT, THAT TRANSCEND SECURITY SOLUTIONS MAY COLLECT, USE AND DISCLOSE SUCH PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY AND AS PERMITTED OR REQUIRED BY LAW. Please review the “Last Updated” legend at the top of this page to determine when this Privacy Policy was last amended. Any changes to this Privacy Policy will become effective on the “Last Updated” date indicated above. By using or providing information to us following such changes, you will have accepted the amended Privacy Policy. In the event that Transcend Security Solutions, LLC. decides to use Personal information collected through in a manner materially different from that stated at the time of collection, then Transcend Security Solutions, LLC. will notify users via email and/or by posting a notice on for 30 days prior to such use, or by other means as required by law.

What personal information do we collect?

None! We do not collect additional (unconsented) information from visitors to our site or other details to help you with your experience. 

When do we collect general (consented) information?  

We collect information when you subscribe to a newsletter, fill out a form or enter information on our site. 

Our website does use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.  

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Please see Section 5 for further information regarding our use of Cookies.  

Info Use

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To allow us to better service you in responding to your customer service requests. 

  • To administer a contest, promotion, survey or other site feature. 

  • To ask for ratings and reviews of services or products.

  • To follow up with them after correspondence (live chat, email or phone inquiries).

How do we use your information?  

How do we protect your information?  

We do not use vulnerability scanning and/or scanning to PCI standards. We only provide articles and information. We never ask for credit card numbers. We use regular Malware Scanning. 

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. 

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. 

All transactions are processed through a gateway provider and are not stored or processed on our servers. 

Info Protection

We do not use cookies for tracking purposes.  
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies. 

If you turn cookies off, some features will be disabled that make your site experience more efficient and may not function properly. 

Do we use 'cookies'?  


We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. 


We do not include or offer third-party links or services on our website or allow third-party behavioral tracking.

Third-party Links and Disclosure 


Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. 

We have not enabled Google AdSense on our site but we may do so in the future. 



CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States that operates websites collecting Personally Identifiable Information (PII) from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. 

See more here.

According to CalOPPA, we agree to the following: 

  • Users can visit our site anonymously. 

  • Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website. 

  • Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above. 

You will be notified of any Privacy Policy changes: 

  • On our Privacy Policy Page

Can change your personal information: 

  • By emailing us 

Your California Privacy Rights: California Online Privacy Policy Act (CalOPPA) 


When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.  

We do not specifically market to children under the age of 13 years old. 

Children Online Privacy Policy Act (COPPA) 

Fair Info Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. 

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: 

We will notify you via email 

  • Within 7 business days 

We will notify the users via in-site notification 

  • Within 7 business days 

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors. 

Fair Information Practices


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. 

We collect your email address in order to: 

  • Send information, respond to inquiries, and/or other requests or questions 


To be in accordance with CANSPAM, we agree to the following: 

  • Not use false or misleading subjects or email addresses. 

  • Identify the message as an advertisement in some reasonable way. 

  • Include the physical address of our business or site headquarters. 

  •  Monitor third-party email marketing services for compliance, if one is used. 

  • Honor opt-out/unsubscribe requests quickly. 

  • Allow users to unsubscribe by using the link at the bottom of each email. 

If at any time you would like to unsubscribe from receiving future emails, you can email us at: 

  • Follow the instructions at the bottom of each email. We will promptly remove you from ALL correspondence. 


Contacting Us


If there are any questions regarding this privacy policy, you may contact us using the information below: 


Transcend Security Solutions, LLC. 

4020 N. 20th Street, Suite 200, Phoenix, Arizona 85016 



For those clients using our TrREC App. Click here to view EULA.

End User License Agreement (EULA)

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